Our Policy

Commitment to Accessibility

Ameristar East Chicago is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, Ameristar East Chicago Ameristar East Chicago website also incorporates elements that provide accessibility to guests with disabilities.

Requests for Reasonable Accommodations

Guests who need a reasonable accommodation to access information, services, or facilities at Ameristar East Chicago or via the Ameristar East Chicago website should call us at 219-378-3000 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or telephone number at which they can be reached. Ameristar East Chicago may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation. Ameristar East Chicago welcomes calls from guests who use telephone relay services.

Website Accessibility

Guests with disabilities who experience accessibility issues with our website may notify us by calling us at 219-378-3000. In your communication to us, please specify the nature of the accessibility difficulty, including the web address that may have presented an accessibility challenge.

Links to Third Party Websites

The Ameristar East Chicago website contains links to certain websites hosted and controlled by third party entities. Ameristar East Chicago not make representations with regards to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.